September 2022 - Sunet-fail

SUNETTICKET-8140, Scheduled, Open, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8140 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20220930 16:28 UTC Ticket Closed : Maint. win. Start : 20221016 22:00 UTC Maint. win. End : 20221017 4:00 UTC Estimated outage : 30.0 min Affected organisations: * SUNET, Netnod, MIUN, NORDUnet, ORU, DU ---- Description: * Provider will perform a planned maintenance betwen Ãrebro - Himmeta to reroute circuit to ordinary route. ---- Impact: * The following services will be affected: SU-S003818 - AW Netnod STHB - MCEN1 SU-S003713 - AW Netnod STC - LLA1 SU-S003632 - TUG - BAL NDN1 193.50THz SU-S003693 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to "HMG9" SU-S003664 - Alien wave for Nordunet TUG - GAUS23 192900GHz SU-S003658 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to "dwdm1-ixn.cph.netnod.se" SU-S003651 - TUG - BAL NDN3 193.00THz SU-S003650 - TUG - BAL NDN2 193.050THz SU-S002115 - Backbone lba-r1 - fsn2-r1 SU-S003060 - IP to ORU2 SU-S002325 - Backbone oru-r2 - fsn2-r1 SU-S003634 - TUG - GAUS23 NDN3 193.20THz SU-S003633 - TUG - GAUS23 NDN2 193.45THz, NU-S000666 SU-S003513 - DU 10GE DU4-DU1 SU-S003514 - DU 10GE DU4-DU1 SU-S003516 - MIUN 10GE MIUN2-MIUN4 Reduced redundancy for: SUNET, Netnod, MIUN, NORDUnet, ORU and DU. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

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SUNETTICKET-8138, Unscheduled, Open, Emergancy Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8138 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Emergancy Maintenance Ticket Scope : Ticket Opened : 20220930 16:14 UTC Ticket Closed : Problem Start : 20221002 22:00 UTC Problem End : 20221003 2:00 UTC Affected organisations: * RISE ---- Description: * Provider will perform an emergency upgrade maintenance. ---- Impact: * The following services will be affected: SU-S003739 IP-VPN customer connection RISE SpjutvÃ¤gen 5 JÃ¤rfÃ¤lla. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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SUNETTICKET-8130, Unscheduled, Updated, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8130 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220927 10:26 UTC Ticket Closed : Problem Start : 20220927 10:03 UTC Problem End : 20220927 23:21 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220927 10:33 UTC The issue we had in SUNETTICKET-8079 just returned. Escalating to our hardware provider. ---- * 20220930 11:33 UTC FPC1 has been replaced. We will monitor the router for a week. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

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SUNETTICKET-8130, Unscheduled, Updated, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8130 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220927 10:26 UTC Ticket Closed : Problem Start : 20220927 10:03 UTC Problem End : 20220927 23:21 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220927 10:33 UTC The issue we had in SUNETTICKET-8079 just returned. Escalating to our hardware provider. ---- * 20220930 11:33 UTC FPC1 has been replaced. We will monitor the router for a week. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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SUNETTICKET-8134, Unscheduled, Closed, Link down - FSN2 - STHB

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8134 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link down - FSN2 - STHB Ticket Scope : Link Ticket Opened : 20220928 6:42 UTC Ticket Closed : 20220930 11:29 UTC Problem Start : 20220928 6:27 UTC Problem End : 20220929 23:24 UTC Affected organisations: * SUNET, MDH, NETNOD ---- Description: * Link between Stockholm and VÃ¤sterÃ¥s has gone down. ---- Impact: * Affected service: SU-S002118 - Backbone fsn2-r1 - sthb-r1 SU-S003818 - AW Netnod STHB - MCEN1 SU-S003506 - MDH 10GE MDH2 - MDH3 SU-S003505 - MDH 10GE MDH2 - MDH3 SU-S003504 - MDH 10GE MDH2 - MDH3 ---- Update: * 20220928 6:50 UTC Suspected fiber break between VÃ¥rsta and Eskilstuna ---- * 20220928 7:05 UTC Escalated to fiber provider. ---- * 20220928 11:27 UTC Technician is troubleshooting in field. ---- * 20220928 12:47 UTC Fault has been localized to the site in VÃ¥rsta. Technician on their way. ---- * 20220928 16:02 UTC ---- * 20220928 16:03 UTC The field engineer will perform measurement from the other side of the fault. ---- * 20220928 22:16 UTC The damage is extensive and the file engineers will be working the night out to the get fiber fixed. They are not able to provide an ETR at this time. ---- * 20220929 5:28 UTC The work is still ongoing but still no ETR available. The circuit is going come up anytime during the course of the reparation work, but not likely before 06:00 UTC. ---- * 20220929 7:20 UTC Current ETR is set at 14:00. ---- * 20220929 14:01 UTC The repair work is still ongoing. ETR has been now set to 16:00 UTC. ---- * 20220929 17:45 UTC The repair work is still ongoing on site. ---- * 20220929 20:27 UTC Fiber cut has been repaired but the link is still down. Technicians are still troubleshooting but no ETR. ---- * 20220929 23:28 UTC Services restored. ---- Final ticket report: * Fiber break between VÃ¥rsta and Eskilstuna ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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SUNETTICKET-8120, Scheduled, Updated, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8120 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20220921 15:57 UTC Ticket Closed : Maint. win. Start : 20221017 18:00 UTC Maint. win. End : 20221018 4:00 UTC Estimated outage : 600.0 min Affected organisations: * SUNET, UNINETT ---- Description: * Provider will perform fiber maintenance between Storfinnforsen and LavsjÃ¶ ---- Impact: * Affected services: SU-S003718 - AW Narvik - Oslo SU-S002106 - Backbone lla1-r2 - kar1-r1 ---- Update: * 20220930 11:13 UTC Maintenance is rescheduled to new date ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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SUNETTICKET-8124, Unscheduled, Updated, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8124 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220925 17:44 UTC Ticket Closed : Problem Start : 20220923 5:44 UTC Problem End : Affected organisations: * UMU, SUNET ---- Description: * Following SUNETTICKET-8110, we now have have major errors on FPC2 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220925 17:54 UTC A new restart of the card was successful in bringing the FPC back online. Monitoring. ---- * 20220926 7:29 UTC New alarms on FPC2 tobias@umu-r2-re0> show chassis alarms 1 alarms currently active Alarm time Class Description 2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors ---- * 20220926 8:25 UTC Escalated to our hardware provider. ---- * 20220929 19:43 UTC FPC card went down again. Escalating to provider. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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0 0

SUNETTICKET-8095, Scheduled, Closed, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8095 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20220906 12:23 UTC Ticket Closed : 20220930 6:58 UTC Maint. win. Start : 20220929 22:00 UTC Maint. win. End : 20220930 4:00 UTC Estimated outage : 360.0 min Affected organisations: * SUNET ---- Description: * Supplier will perform maintenance between: Pajala - Junosuando ---- Impact: * The following services will be affected: SU-S002101 - Backbone kir3-r1 - klx1-r1 Reduced redundancy in SUNET backbone ---- Final ticket report: * Supplier performed maintenance between Pajala - Junosuando ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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SUNETTICKET-8134, Unscheduled, Resolved, Link down - FSN2 - STHB

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8134 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : Link down - FSN2 - STHB Ticket Scope : Link Ticket Opened : 20220928 6:42 UTC Ticket Closed : Problem Start : 20220928 6:27 UTC Problem End : 20220929 23:24 UTC Affected organisations: * SUNET, MDH, NETNOD ---- Description: * Link between Stockholm and VÃ¤sterÃ¥s has gone down. ---- Impact: * Affected service: SU-S002118 - Backbone fsn2-r1 - sthb-r1 SU-S003818 - AW Netnod STHB - MCEN1 SU-S003506 - MDH 10GE MDH2 - MDH3 SU-S003505 - MDH 10GE MDH2 - MDH3 SU-S003504 - MDH 10GE MDH2 - MDH3 ---- Update: * 20220928 6:50 UTC Suspected fiber break between VÃ¥rsta and Eskilstuna ---- * 20220928 7:05 UTC Escalated to fiber provider. ---- * 20220928 11:27 UTC Technician is troubleshooting in field. ---- * 20220928 12:47 UTC Fault has been localized to the site in VÃ¥rsta. Technician on their way. ---- * 20220928 16:02 UTC ---- * 20220928 16:03 UTC The field engineer will perform measurement from the other side of the fault. ---- * 20220928 22:16 UTC The damage is extensive and the file engineers will be working the night out to the get fiber fixed. They are not able to provide an ETR at this time. ---- * 20220929 5:28 UTC The work is still ongoing but still no ETR available. The circuit is going come up anytime during the course of the reparation work, but not likely before 06:00 UTC. ---- * 20220929 7:20 UTC Current ETR is set at 14:00. ---- * 20220929 14:01 UTC The repair work is still ongoing. ETR has been now set to 16:00 UTC. ---- * 20220929 17:45 UTC The repair work is still ongoing on site. ---- * 20220929 20:27 UTC Fiber cut has been repaired but the link is still down. Technicians are still troubleshooting but no ETR. ---- * 20220929 23:28 UTC Services restored. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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0 0

SUNETTICKET-8134, Unscheduled, Updated, Link down - FSN2 - STHB

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8134 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down - FSN2 - STHB Ticket Scope : Link Ticket Opened : 20220928 6:42 UTC Ticket Closed : Problem Start : 20220928 6:27 UTC Problem End : 20220929 23:24 UTC Affected organisations: * SUNET, MDH, NETNOD ---- Description: * Link between Stockholm and VÃ¤sterÃ¥s has gone down. ---- Impact: * Affected service: SU-S002118 - Backbone fsn2-r1 - sthb-r1 SU-S003818 - AW Netnod STHB - MCEN1 SU-S003506 - MDH 10GE MDH2 - MDH3 SU-S003505 - MDH 10GE MDH2 - MDH3 SU-S003504 - MDH 10GE MDH2 - MDH3 ---- Update: * 20220928 6:50 UTC Suspected fiber break between VÃ¥rsta and Eskilstuna ---- * 20220928 7:05 UTC Escalated to fiber provider. ---- * 20220928 11:27 UTC Technician is troubleshooting in field. ---- * 20220928 12:47 UTC Fault has been localized to the site in VÃ¥rsta. Technician on their way. ---- * 20220928 16:02 UTC ---- * 20220928 16:03 UTC The field engineer will perform measurement from the other side of the fault. ---- * 20220928 22:16 UTC The damage is extensive and the file engineers will be working the night out to the get fiber fixed. They are not able to provide an ETR at this time. ---- * 20220929 5:28 UTC The work is still ongoing but still no ETR available. The circuit is going come up anytime during the course of the reparation work, but not likely before 06:00 UTC. ---- * 20220929 7:20 UTC Current ETR is set at 14:00. ---- * 20220929 14:01 UTC The repair work is still ongoing. ETR has been now set to 16:00 UTC. ---- * 20220929 17:45 UTC The repair work is still ongoing on site. ---- * 20220929 20:27 UTC Fiber cut has been repaired but the link is still down. Technicians are still troubleshooting but no ETR. ---- * 20220929 23:28 UTC Services restored. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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2024

2023

2022

Sunet-fail September 2022