Ticket Number : SUNETTICKET-8220
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20221028 7:29 UTC
Ticket Closed : 20221031 17:46 UTC
Problem Start : 20221028 7:21 UTC
Problem End : 20221031 17:06 UTC
Affected organisations:
* SUNET, NORDUnet, Uninett, Netnod
----
Description:
* Link down between Kongsvinger - Jössefors.
----
Impact:
* The following services is affected:
SU-S003718 - AW Narvik - Oslo
SU-S003715 - AW Trondheim - Oslo
SU-S003693 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"HMG9"
SU-S003664 - Alien wave for Nordunet TUG - GAUS23 192900GHz
Reduced redundancy for SUNET, NORDUnet, SIKT and Netnod.
----
Update:
* 20221028 12:12 UTC
Provider has isolated to the Norway side. Technicians has
been dispatched but no ETR.
----
* 20221028 12:13 UTC
Provider has isolated the fault on the Norway side.
Technicians has been dispatched but no ETR.
----
* 20221028 13:55 UTC
Provider has estimated that ETR is 3 hours but could take
longer depending on the size of the damage.
----
* 20221028 16:19 UTC
Service is restored.
----
* 20221031 8:36 UTC
After the incident we are seeing a deterioration on the
fiber levels of around -2 dBm. Provider will send out a
technician to continue the troubleshooting today after 17
UTC. Short outages are expected.
----
* 20221031 17:35 UTC
Field technician has cleaned patches and deterioration is
now -0,6 dBm at acceptable level.
----
Final ticket report:
* Fiber outage in between Kongsvinger - Jössefors. Link is
restored after fiber was spliced.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8220
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20221028 7:29 UTC
Ticket Closed :
Problem Start : 20221028 7:21 UTC
Problem End : 20221031 17:06 UTC
Affected organisations:
* SUNET, NORDUnet, Uninett, Netnod
----
Description:
* Link down between Kongsvinger - Jössefors.
----
Impact:
* The following services is affected:
SU-S003718 - AW Narvik - Oslo
SU-S003715 - AW Trondheim - Oslo
SU-S003693 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"HMG9"
SU-S003664 - Alien wave for Nordunet TUG - GAUS23 192900GHz
Reduced redundancy for SUNET, NORDUnet, SIKT and Netnod.
----
Update:
* 20221028 12:12 UTC
Provider has isolated to the Norway side. Technicians has
been dispatched but no ETR.
----
* 20221028 12:13 UTC
Provider has isolated the fault on the Norway side.
Technicians has been dispatched but no ETR.
----
* 20221028 13:55 UTC
Provider has estimated that ETR is 3 hours but could take
longer depending on the size of the damage.
----
* 20221028 16:19 UTC
Service is restored.
----
* 20221031 8:36 UTC
After the incident we are seeing a deterioration on the
fiber levels of around -2 dBm. Provider will send out a
technician to continue the troubleshooting today after 17
UTC. Short outages are expected.
----
* 20221031 17:35 UTC
Field technician has cleaned patches and deterioration is
now -0,6 dBm at acceptable level.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8226
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance GLV1 - JKK1
Ticket Scope : Link
Ticket Opened : 20221031 15:02 UTC
Ticket Closed :
Maint. win. Start : 20221115 21:00 UTC
Maint. win. End : 20221116 6:00 UTC
Estimated outage : 540.0 min
Affected organisations:
* SUNET, Uninett, NORDUnet
----
Description:
* Supplier will perform fiber maintenance between Gällivare -
Jokkmokk.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy for SUNET, NORDUnet and Uninett
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8210
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221024 11:55 UTC
Ticket Closed :
Maint. win. Start : 20221109 8:00 UTC
Maint. win. End : 20221109 23:00 UTC
Estimated outage : 900.0 min
Affected organisations:
* NORDUnet, SUNET, HIS, Netnod, HB
----
Description:
* Supplier will perform cable maintenance that will affect the
link between Skövde - Ulricehamn.
----
Impact:
* Affected services:SU-S003632 - TUG - BAL NDN1 193.50THz
SU-S002121 - Backbone ske109-r1 - jkg-r1
SU-S003658 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"dwdm1-ixn.cph.netnod.se"
SU-S003651 - TUG - BAL NDN3 193.00THz
SU-S003650 - TUG - BAL NDN2 193.050THz
SU-S003016 - IP to HB2
SU-S002340 - Backbone hb-r2 - ske109-r1
SU-S003022 - IP to HIS2
SU-S002337 - Backbone his-r2 - bos-r1
Reduced redundancy in SUNET Backbone
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8224
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link flaps
Ticket Scope : Link
Ticket Opened : 20221031 9:03 UTC
Ticket Closed :
Problem Start : 20221029 4:19 UTC
Problem End : 20221031 22:39 UTC
Affected organisations:
* SP
----
Description:
* One of the links to SP (Sveriges tekniska
forskningsinstitut) flapped 2 times.
----
Impact:
* Reduced redundancy for SP.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8220
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20221028 7:29 UTC
Ticket Closed :
Problem Start : 20221028 7:21 UTC
Problem End : 20221028 15:51 UTC
Affected organisations:
* SUNET, NORDUnet, Uninett, Netnod
----
Description:
* Link down between Kongsvinger - Jössefors.
----
Impact:
* The following services is affected:
SU-S003718 - AW Narvik - Oslo
SU-S003715 - AW Trondheim - Oslo
SU-S003693 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"HMG9"
SU-S003664 - Alien wave for Nordunet TUG - GAUS23 192900GHz
Reduced redundancy for SUNET, NORDUnet, SIKT and Netnod.
----
Update:
* 20221028 12:12 UTC
Provider has isolated to the Norway side. Technicians has
been dispatched but no ETR.
----
* 20221028 12:13 UTC
Provider has isolated the fault on the Norway side.
Technicians has been dispatched but no ETR.
----
* 20221028 13:55 UTC
Provider has estimated that ETR is 3 hours but could take
longer depending on the size of the damage.
----
* 20221028 16:19 UTC
Service is restored.
----
* 20221031 8:36 UTC
After the incident we are seeing a deterioration on the
fiber levels of around -2 dBm. Provider will send out a
technician to continue the troubleshooting today after 17
UTC. Short outages are expected.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8207
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC 3 Errors lla1-r2
Ticket Scope :
Ticket Opened : 20221022 17:50 UTC
Ticket Closed :
Problem Start : 20221022 15:46 UTC
Problem End : 20221022 16:29 UTC
Affected organisations:
* SUNET, RISE, Netnod, FUNET, NORDUnet
----
Description:
* Major and a minor error on FPC 3 in router lla1-r2.
All interfaces on that FPC went down.
----
Impact:
* The following services were impacted:
SU-S002138 - Backbone lla1-r2 - lla1-r1
SU-S003527 - Netnod-IX Luleå
SU-S003766 - RISE CPE lla-c2 lla-c2. Björkskataleden 112
SU-S003776 - IP-VPN customer connection RISE Björskataleden
112
SU-S003787 - IP service, RISE Björkskataleden 112
SU-S003570 - FUNET L2 circuit between klx1-r1 and lla1-r1
SU-S003517 - NDN link Kalix Luleå
SU-S003843 - Nordunet Transit Luleå
Reduced redundancy for SUNET, FUNET, NORDUnet, Netnod and
RISE.
----
Update:
* 20221022 19:45 UTC
All services were restored after a reboot of the card.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
