September 2022 - Sunet-fail

SUNETTICKET-8134, Unscheduled, Updated, Link down - FSN2 - STHB

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8134 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down - FSN2 - STHB Ticket Scope : Link Ticket Opened : 20220928 6:42 UTC Ticket Closed : Problem Start : 20220928 6:27 UTC Problem End : Affected organisations: * SUNET, MDH, NETNOD ---- Description: * Link between Stockholm and VÃ¤sterÃ¥s has gone down. ---- Impact: * Affected service: SU-S002118 - Backbone fsn2-r1 - sthb-r1 SU-S003818 - AW Netnod STHB - MCEN1 SU-S003506 - MDH 10GE MDH2 - MDH3 SU-S003505 - MDH 10GE MDH2 - MDH3 SU-S003504 - MDH 10GE MDH2 - MDH3 ---- Update: * 20220928 6:50 UTC Suspected fiber break between VÃ¥rsta and Eskilstuna ---- * 20220928 7:05 UTC Escalated to fiber provider. ---- * 20220928 11:27 UTC Technician is troubleshooting in field. ---- * 20220928 12:47 UTC Fault has been localized to the site in VÃ¥rsta. Technician on their way. ---- * 20220928 16:02 UTC ---- * 20220928 16:03 UTC The field engineer will perform measurement from the other side of the fault. ---- * 20220928 22:16 UTC The damage is extensive and the file engineers will be working the night out to the get fiber fixed. They are not able to provide an ETR at this time. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

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SUNETTICKET-8134, Unscheduled, Updated, Link down - FSN2 - STHB

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8134 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down - FSN2 - STHB Ticket Scope : Link Ticket Opened : 20220928 6:42 UTC Ticket Closed : Problem Start : 20220928 6:27 UTC Problem End : Affected organisations: * SUNET, MDH, NETNOD ---- Description: * Link between Stockholm and VÃ¤sterÃ¥s has gone down. ---- Impact: * Affected service: SU-S002118 - Backbone fsn2-r1 - sthb-r1 SU-S003818 - AW Netnod STHB - MCEN1 SU-S003506 - MDH 10GE MDH2 - MDH3 SU-S003505 - MDH 10GE MDH2 - MDH3 SU-S003504 - MDH 10GE MDH2 - MDH3 ---- Update: * 20220928 6:50 UTC Suspected fiber break between VÃ¥rsta and Eskilstuna ---- * 20220928 7:05 UTC Escalated to fiber provider. ---- * 20220928 11:27 UTC Technician is troubleshooting in field. ---- * 20220928 12:47 UTC Fault has been localized to the site in VÃ¥rsta. Technician on their way. ---- * 20220928 16:02 UTC ---- * 20220928 16:03 UTC The field engineer will perform measurement from the other side of the fault. ---- * 20220928 22:16 UTC The damage is extensive and the file engineers will be working the night out to the get fiber fixed. They are not able to provide an ETR at this time. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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SUNETTICKET-8130, Unscheduled, Updated, Link unstable lla1 - kir3

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8130 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link unstable lla1 - kir3 Ticket Scope : Link Ticket Opened : 20220927 10:26 UTC Ticket Closed : Problem Start : 20220927 10:03 UTC Problem End : 20220927 23:21 UTC Affected organisations: * SUNET ---- Description: * The link between lla1-r2 - kir3-2 is unstable. The link between lla1-r2 and kar1-r1 is also showing issues. ---- Impact: * The following service is affected: SU-S002102 Backbone kir3-r2 - lla1-r2 SU-S002106 Backbone kir3-r2 - kar1-r1 Reduced redundancy in SUNET backbone. ---- Update: * 20220927 10:33 UTC The issue we had in SUNETTICKET-8079 just returned. Escalating to our hardware provider. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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SUNETTICKET-8126, Scheduled, Closed, Emergency Router Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8126 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Emergency Router Maintenance Ticket Scope : Ticket Opened : 20220926 17:50 UTC Ticket Closed : 20220928 22:13 UTC Maint. win. Start : 20220928 9:00 UTC Maint. win. End : 20220928 11:00 UTC Estimated outage : 10.0 min Affected organisations: * NORDUnet, FUNET, SUNET ---- Description: * Funet will upgrade Kalix and Sundsvall routers software to a newer release. The routers will be down for about 10 minutes during the maintenance window. The routers will be upgraded one at a time, so they won't be down simultaneously. ---- Impact: * The following services are affected: SU-S003795 CBF with Funet Kalix SU-S003570 FUNET L2 circuit between klx1-r1 and lla1-r1 SU-S003796 FUNET L2 circuit between klx1-r1 and sva1-r1 SU-S003517 NDN link Kalix LuleÃ¥ ---- Update: * 20220928 22:13 UTC Maintenance complete. ---- Final ticket report: * Funet upgraded Kalix and Sundsvall routers software to a newer release. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

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SUNETTICKET-8124, Unscheduled, Updated, FPC error on umu-r2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8124 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : FPC error on umu-r2 Ticket Scope : Hardware Ticket Opened : 20220925 17:44 UTC Ticket Closed : Problem Start : 20220923 5:44 UTC Problem End : 20220925 17:52 UTC Affected organisations: * UMU, SUNET ---- Description: * Following SUNETTICKET-8110, we now have have major errors on FPC2 on our router in UmeÃ¥. ---- Impact: * Affected service: SU-S003027 to HPC2N, sunet-hpc2n-phy3 SU-S003027 to HPC2N, sunet-hpc2n-phy4 ---- Update: * 20220925 17:54 UTC A new restart of the card was successful in bringing the FPC back online. Monitoring. ---- * 20220926 7:29 UTC New alarms on FPC2 tobias@umu-r2-re0> show chassis alarms 1 alarms currently active Alarm time Class Description 2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors ---- * 20220926 8:25 UTC Escalated to our hardware provider. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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0 0

SUNETTICKET-8129, Scheduled, Closed, Emergency Link Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8129 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Emergency Link Maintenance Ticket Scope : Ticket Opened : 20220927 8:42 UTC Ticket Closed : 20220928 18:42 UTC Maint. win. Start : 20220928 18:00 UTC Maint. win. End : 20220928 22:00 UTC Estimated outage : 5.0 min Affected organisations: * SH, SMI, SUNET ---- Description: * In preparation for the migration of one of the uplinks for SH as well as the uplink for SMI (SUNETTICKET-8089), SUNET will be testing the compatibility of the new connections in advance. ---- Impact: * A short outage of 5 minutes is expected. Loss of connection for the SMI at SH video streaming service. Loss of redundancy for SH. Reduced redundancy for the SUNET network. ---- Update: * 20220928 18:28 UTC Maintenance started. ---- * 20220928 18:42 UTC Maintenance complete. ---- Final ticket report: * SUNET successfully tested the compatibility of the new connections for SH and SMI. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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0 0

SUNETTICKET-8129, Scheduled, Updated, Emergency Link Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8129 Ticket Type : Scheduled Ticket Status : Open Ticket Summary : Emergency Link Maintenance Ticket Scope : Ticket Opened : 20220927 8:42 UTC Ticket Closed : Maint. win. Start : 20220928 18:00 UTC Maint. win. End : 20220928 22:00 UTC Estimated outage : 5.0 min Affected organisations: * SH, SMI, SUNET ---- Description: * In preparation for the migration of one of the uplinks for SH as well as the uplink for SMI (SUNETTICKET-8089), SUNET will be testing the compatibility of the new connections in advance. ---- Impact: * A short outage of 5 minutes is expected. Loss of connection for the SMI at SH video streaming service. Loss of redundancy for SH. Reduced redundancy for the SUNET network. ---- Update: * 20220928 18:28 UTC Maintenance started. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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0 0

SUNETTICKET-8134, Unscheduled, Updated, Link down - FSN2 - STHB

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8134 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down - FSN2 - STHB Ticket Scope : Link Ticket Opened : 20220928 6:42 UTC Ticket Closed : Problem Start : 20220928 6:27 UTC Problem End : Affected organisations: * SUNET, MDH, NETNOD ---- Description: * Link between Stockholm and VÃ¤sterÃ¥s has gone down. ---- Impact: * Affected service: SU-S002118 - Backbone fsn2-r1 - sthb-r1 SU-S003818 - AW Netnod STHB - MCEN1 SU-S003506 - MDH 10GE MDH2 - MDH3 SU-S003505 - MDH 10GE MDH2 - MDH3 SU-S003504 - MDH 10GE MDH2 - MDH3 ---- Update: * 20220928 6:50 UTC Suspected fiber break between VÃ¥rsta and Eskilstuna ---- * 20220928 7:05 UTC Escalated to fiber provider. ---- * 20220928 11:27 UTC Technician is troubleshooting in field. ---- * 20220928 12:47 UTC Fault has been localized to the site in VÃ¥rsta. Technician on their way. ---- * 20220928 16:02 UTC ---- * 20220928 16:03 UTC The field engineer will perform measurement from the other side of the fault. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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0 0

SUNETTICKET-8134, Unscheduled, Updated, Link down - FSN2 - STHB

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8134 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down - FSN2 - STHB Ticket Scope : Link Ticket Opened : 20220928 6:42 UTC Ticket Closed : Problem Start : 20220928 6:27 UTC Problem End : Affected organisations: * SUNET, MDH, NETNOD ---- Description: * Link between Stockholm and VÃ¤sterÃ¥s has gone down. ---- Impact: * Affected service: SU-S002118 - Backbone fsn2-r1 - sthb-r1 SU-S003818 - AW Netnod STHB - MCEN1 SU-S003506 - MDH 10GE MDH2 - MDH3 SU-S003505 - MDH 10GE MDH2 - MDH3 SU-S003504 - MDH 10GE MDH2 - MDH3 ---- Update: * 20220928 6:50 UTC Suspected fiber break between VÃ¥rsta and Eskilstuna ---- * 20220928 7:05 UTC Escalated to fiber provider. ---- * 20220928 11:27 UTC Technician is troubleshooting in field. ---- * 20220928 12:47 UTC Fault has been localized to the site in VÃ¥rsta. Technician on their way. ---- * 20220928 16:02 UTC ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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0 0

SUNETTICKET-8134, Unscheduled, Updated, Link down - FSN2 - STHB

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8134 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down - FSN2 - STHB Ticket Scope : Link Ticket Opened : 20220928 6:42 UTC Ticket Closed : Problem Start : 20220928 6:27 UTC Problem End : Affected organisations: * SUNET, MDH, NETNOD ---- Description: * Link between Stockholm and VÃ¤sterÃ¥s has gone down. ---- Impact: * Affected service: SU-S002118 - Backbone fsn2-r1 - sthb-r1 SU-S003818 - AW Netnod STHB - MCEN1 SU-S003506 - MDH 10GE MDH2 - MDH3 SU-S003505 - MDH 10GE MDH2 - MDH3 SU-S003504 - MDH 10GE MDH2 - MDH3 ---- Update: * 20220928 6:50 UTC Suspected fiber break between VÃ¥rsta and Eskilstuna ---- * 20220928 7:05 UTC Escalated to fiber provider. ---- * 20220928 11:27 UTC Technician is troubleshooting in field. ---- * 20220928 12:47 UTC Fault has been localized to the site in VÃ¥rsta. Technician on their way. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

1 year, 7 months

1
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0 0

2024

2023

2022

Sunet-fail September 2022