[Sunet-fail] SUNETTICKET-8246, Unscheduled, Closed, Link Down | Lyby - Gussa Svenstorp

Ticket Number : SUNETTICKET-8246 Ticket Type : Unscheduled Ticket Status : Closed Ticket Summary : Link Down | Lyby - Gussa Svenstorp Ticket Scope : Link Ticket Opened : 20221115 15:52 UTC Ticket Closed : 20221116 7:30 UTC Problem Start : 20221115 14:48 UTC Problem End : 20221115 20:50 UTC Affected organisations: * Netnod, NORDUnet ---- Description: * Link Down | Lyby - Gussa Svenstorp. RAMAN wont calibrate after our planned maintenance in SUNETTICKET-8221 due to high reflection. ---- Impact: * Affected services: SU-S003820 - AW Netnod STHB(stc.sth) - ORE(IXN.CPH) SU-S003801 - AW Netnod BCK - Malmö SU-S003656 - Wave for Netnod "dwdm1-stb.sth.netnod.se" to "dwdm1-nnb.mmo.netnod.se" SU-S002131 - Backbone vxj-r1 - lnd88-r1 SU-S003638 - STHB- ORE NDN3 193.20THz (Cinia) SU-S003624 - STHB - ORE NDN2 193.60THz SU-S003649 - STHB - ORE NDN2 192.55THz SU-S003659 - STHB - ORE NDN1 193.10THz ---- Update: * 20221115 20:04 UTC Technician cleaned a dirty patch in Lyby. Unfortunately that didn't help. He is now on his way to the other site in Gussa Svenstorp. ETA 20.30 UTC. ---- * 20221115 22:04 UTC After technician cleaned patches and contacts in Gussa Svenstorp we managed to calibrate our RAMAN and our services got restored. ---- * 20221115 22:04 UTC Monitoring until tomorrow. ---- Final ticket report: * After planned maintenance SUNETTICKET-8221 it wasn't possible to calibrate due to high reflection. After technician cleaned patches and contacts in site Gussa Svenstorp we managed to calibrate RAMAN and services got restored. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html