Ticket Number : SUNETTICKET-8249
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down GLV1 - JKK1
Ticket Scope :
Ticket Opened : 20221116 9:07 UTC
Ticket Closed :
Problem Start : 20221116 6:00 UTC
Problem End :
Affected organisations:
* SUNET, Uninett, NORDUnet
----
Description:
* Following the maintenance SUNETTICKET-8226, the fiber shows
high reflection near Gällivare which obstructs
amplification on the affected circuits.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy for SUNET, NORDUnet and
----
Update:
* 20221116 21:01 UTC
Asked provider for an update.
----
* 20221116 22:14 UTC
Provider told us that the ETA for technician is 00.00 UTC.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8248
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20221116 9:01 UTC
Ticket Closed :
Problem Start : 20221116 8:52 UTC
Problem End :
Affected organisations:
* SUNET, Uninett
----
Description:
* The link between sites ARE64 (Järpen) and OSD (Ãstersund)
is down.
----
Impact:
* Following services is affected:
SU-S003715 DWDM - Alienwave Trondheim - Oslo
SU-S003716 DWDM - Alienwave Trondheim - Narvik
----
Update:
* 20221116 10:53 UTC
Providers sub-provider has an ongoing network disturbance.
Technician is on the way. No ETR yet.
----
* 20221116 14:52 UTC
Providers technicians have been on site and identified cable
damage. They are now working to repair the damage as soon as
possible.
The ETR is currently set to 21:00 UTC.
----
* 20221116 21:00 UTC
Asked provider for an update.
----
* 20221116 22:10 UTC
The service SU-S003715 DWDM - Alienwave Trondheim - Oslo has
been restored. The other service between Trondheim - Narvik
is still down due to SUNETTICKET-8249. We also have a
maintenance tonight affecting Trondheim - Narvik as well in
SUNETTICKET-8230.
We will monitor the situation closely.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8249
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down GLV1 - JKK1
Ticket Scope :
Ticket Opened : 20221116 9:07 UTC
Ticket Closed :
Problem Start : 20221116 6:00 UTC
Problem End :
Affected organisations:
* SUNET, Uninett, NORDUnet
----
Description:
* Following the maintenance SUNETTICKET-8226, the fiber shows
high reflection near Gällivare which obstructs
amplification on the affected circuits.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy for SUNET, NORDUnet and
----
Update:
* 20221116 21:01 UTC
Asked provider for an update.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8248
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20221116 9:01 UTC
Ticket Closed :
Problem Start : 20221116 8:52 UTC
Problem End :
Affected organisations:
* SUNET, Uninett
----
Description:
* The link between sites ARE64 (Järpen) and OSD (Ãstersund)
is down.
----
Impact:
* Following services is affected:
SU-S003715 DWDM - Alienwave Trondheim - Oslo
SU-S003716 DWDM - Alienwave Trondheim - Narvik
----
Update:
* 20221116 10:53 UTC
Providers sub-provider has an ongoing network disturbance.
Technician is on the way. No ETR yet.
----
* 20221116 14:52 UTC
Providers technicians have been on site and identified cable
damage. They are now working to repair the damage as soon as
possible.
The ETR is currently set to 21:00 UTC.
----
* 20221116 21:00 UTC
Asked provider for an update.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8248
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20221116 9:01 UTC
Ticket Closed :
Problem Start : 20221116 8:52 UTC
Problem End :
Affected organisations:
* SUNET, Uninett
----
Description:
* The link between sites ARE64 (Järpen) and OSD (Ãstersund)
is down.
----
Impact:
* Following services is affected:
SU-S003715 DWDM - Alienwave Trondheim - Oslo
SU-S003716 DWDM - Alienwave Trondheim - Narvik
----
Update:
* 20221116 10:53 UTC
Providers sub-provider has an ongoing network disturbance.
Technician is on the way. No ETR yet.
----
* 20221116 14:52 UTC
Providers technicians have been on site and identified cable
damage. They are now working to repair the damage as soon as
possible.
The ETR is currently set to 21:00 UTC.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8250
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down IML
Ticket Scope : Link
Ticket Opened : 20221116 12:03 UTC
Ticket Closed : 20221116 12:19 UTC
Problem Start : 20221116 11:03 UTC
Problem End : 20221116 11:45 UTC
Affected organisations:
* IML
----
Description:
* We saw an outage on the link to IML.
----
Impact:
* The following service was down during the outage:
SU-S003107
----
Update:
* 20221116 12:06 UTC
Contacting customer.
----
Final ticket report:
* We saw an outage on the link to IML. The reason was a power
outage at customer premises.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8250
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down IML
Ticket Scope : Link
Ticket Opened : 20221116 12:03 UTC
Ticket Closed :
Problem Start : 20221116 11:03 UTC
Problem End : 20221116 11:45 UTC
Affected organisations:
* IML
----
Description:
* We saw an outage on the link to IML.
----
Impact:
* The following service was down during the outage:
SU-S003107
----
Update:
* 20221116 12:06 UTC
Contacting customer.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8242
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link flap
Ticket Scope : Link
Ticket Opened : 20221114 12:37 UTC
Ticket Closed : 20221116 11:43 UTC
Problem Start : 20221114 10:03 UTC
Problem End : 20221114 13:42 UTC
Affected organisations:
* HH, NORDUnet, OSO, RISE, Netnod
----
Description:
* The link between GBG7 - VLA flapped for a few seconds.
----
Impact:
* * The following services was affected:
SU-S002124 IP - Backbone Backbone gbg7-r1 -
hsd1-r1
SU-S002372 IP - Backbone Backbone hh-r2 - gbg7-r1
SU-S002395 IP - Backbone Backbone onsala-r1 -
gbg7-r1 OSO
SU-S003018 IP - Customer Connection IP to HH2 HH
SU-S003058 IP - Customer Connection IP to
ONSALA OSO
SU-S003632 DWDM - Alienwave TUG - BAL NDN1
193.50THz NORDUnet
SU-S003650 DWDM - Alienwave TUG - BAL NDN2
193.050THz NORDUnet
SU-S003651 DWDM - Alienwave TUG - BAL NDN3
193.00THz NORDUnet
SU-S003658 DWDM - Alienwave Wave for Netnod
"dwdm1-stc.sth.netnod.se" to
"dwdm1-ixn.cph.netnod.se" Netnod
SU-S003676 DWDM - Alienwave Wave Nordunet HMG9 -
BAL
nordunet no-hmg9 <-> dk-bal2 NORDUnet --
ni.nordu.net
SU-S003801 DWDM - Alienwave Netnod BCK -
Malmö Netnod
Reduced redundancy in SUNET backbone.
----
Update:
* 20221114 14:42 UTC
Escalated to circuit owner so they can investigate the
flaps.
----
Final ticket report:
* The link between GBG7 - VLA flapped for a few seconds.
The reason for the outage was a unannounced fiber
reconnnection by provider technician.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8248
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20221116 9:01 UTC
Ticket Closed :
Problem Start : 20221116 8:52 UTC
Problem End :
Affected organisations:
* SUNET, Uninett
----
Description:
* The link between sites ARE64 (Järpen) and OSD (Ãstersund)
is down.
----
Impact:
* Following services is affected:
SU-S003715 DWDM - Alienwave Trondheim - Oslo
SU-S003716 DWDM - Alienwave Trondheim - Narvik
----
Update:
* 20221116 10:53 UTC
Providers sub-provider has an ongoing network disturbance.
Technician is on the way. No ETR yet.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8249
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down GLV1 - JKK1
Ticket Scope :
Ticket Opened : 20221116 9:07 UTC
Ticket Closed :
Problem Start : 20221116 6:00 UTC
Problem End :
Affected organisations:
* SUNET, Uninett, NORDUnet
----
Description:
* Following the maintenance SUNETTICKET-8226, the fiber shows
high reflection near Gällivare which obstructs
amplification on the affected circuits.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy for SUNET, NORDUnet and
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
