Ticket Number : SUNETTICKET-8057
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20220811 13:40 UTC
Ticket Closed :
Maint. win. Start : 20220829 22:00 UTC
Maint. win. End : 20220830 4:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* SUNET, NORDUNET, Netnod
----
Description:
* Provider will perform cable work due to railway construction
affecting the link between Tug and Ballerup
----
Impact:
* The following services will be affected:
SU-S003819 - AW Netnod BAL(IXN) - MCEN1(NNB)
SU-S003632 - TUG - BAL NDN1 193.50THz
SU-S003841 - Nordunet IP transit Ãrestad
NU-S000771 - Nordunet Uplink lnd88-r1 <-> dk-bal2.nordu.net
SU-S003676 - Wave Nordunet HMG9 - BAL nordunet no-hmg9 <->
dk-bal2
SU-S003658 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"dwdm1-ixn.cph.netnod.se"
SU-S003651 - TUG - BAL NDN3 193.00THz
SU-S003650 - TUG - BAL NDN2 193.050THz
Reduced redundancy for SUNET, NORDUnet and Netnod.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8056
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20220810 9:40 UTC
Ticket Closed : 20220811 5:19 UTC
Problem Start : 20220810 8:44 UTC
Problem End : 20220810 23:14 UTC
Affected organisations:
* SUNET
----
Description:
* SUNET backbone link between Kalix and Kiruna is down.
----
Impact:
* Reduced redundancy in SUNET network
----
Update:
* 20220810 9:52 UTC
The outage is die to fiber break in ÃvertorneÃ¥. Escalating
to fiber supplier.
----
* 20220810 12:13 UTC
Tele2 confirmed that there is an ongoing issue and their
sub-contractor is investigating.
----
* 20220810 14:15 UTC
Update from provider:
This disruption is affected by a disturbance with a
subprovider, which have confirmed the outage with us.
Subprovider have located a fiber break and it is being
unearthed, technician was expected to be onsite 15:00.
Technician has not been able to provide an ETR as of yet.
----
* 20220810 15:08 UTC
Technicians are on site and are still troubleshooting, we
have no ETR at the moment.
----
* 20220811 5:03 UTC
Fiber provider has repaired the fiber and link restored at
23:14 UTC.
----
Final ticket report:
* SUNET backbone link between Kalix and Kiruna was down due to
a fiber outage. Fiber was repaired and link restored.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8055
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link flaps to GSIX
Ticket Scope :
Ticket Opened : 20220809 19:53 UTC
Ticket Closed : 20220811 5:15 UTC
Problem Start : 20220809 19:35 UTC
Problem End : 20220809 19:44 UTC
Affected organisations:
* GSIX, SUNET
----
Description:
* Link to GSIX flapped briefly. Now is back up
----
Impact:
* Reduced redundancy during the flap.
----
Final ticket report:
* Link to GSIX flapped briefly. No RFO found.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8056
Ticket Type : Unscheduled
Ticket Status : Resolved
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20220810 9:40 UTC
Ticket Closed :
Problem Start : 20220810 8:44 UTC
Problem End : 20220811 23:14 UTC
Affected organisations:
* SUNET
----
Description:
* SUNET backbone link between Kalix and Kiruna is down.
----
Impact:
* Reduced redundancy in SUNET network
----
Update:
* 20220810 9:52 UTC
The outage is die to fiber break in ÃvertorneÃ¥. Escalating
to fiber supplier.
----
* 20220810 12:13 UTC
Tele2 confirmed that there is an ongoing issue and their
sub-contractor is investigating.
----
* 20220810 14:15 UTC
Update from provider:
This disruption is affected by a disturbance with a
subprovider, which have confirmed the outage with us.
Subprovider have located a fiber break and it is being
unearthed, technician was expected to be onsite 15:00.
Technician has not been able to provide an ETR as of yet.
----
* 20220810 15:08 UTC
Technicians are on site and are still troubleshooting, we
have no ETR at the moment.
----
* 20220811 5:03 UTC
Fiber provider has repaired the fiber and link restored at
23:14 UTC.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8056
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20220810 9:40 UTC
Ticket Closed :
Problem Start : 20220810 8:44 UTC
Problem End :
Affected organisations:
* SUNET
----
Description:
* SUNET backbone link between Kalix and Kiruna is down.
----
Impact:
* Reduced redundancy in SUNET network
----
Update:
* 20220810 9:52 UTC
The outage is die to fiber break in ÃvertorneÃ¥. Escalating
to fiber supplier.
----
* 20220810 12:13 UTC
Tele2 confirmed that there is an ongoing issue and their
sub-contractor is investigating.
----
* 20220810 14:15 UTC
Update from provider:
This disruption is affected by a disturbance with a
subprovider, which have confirmed the outage with us.
Subprovider have located a fiber break and it is being
unearthed, technician was expected to be onsite 15:00.
Technician has not been able to provide an ETR as of yet.
----
* 20220810 15:08 UTC
Technicians are on site and are still troubleshooting, we
have no ETR at the moment.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8056
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20220810 9:40 UTC
Ticket Closed :
Problem Start : 20220810 8:44 UTC
Problem End :
Affected organisations:
* SUNET
----
Description:
* SUNET backbone link between Kalix and Kiruna is down.
----
Impact:
* Reduced redundancy in SUNET network
----
Update:
* 20220810 9:52 UTC
The outage is die to fiber break in ÃvertorneÃ¥. Escalating
to fiber supplier.
----
* 20220810 12:13 UTC
Tele2 confirmed that there is an ongoing issue and their
sub-contractor is investigating.
----
* 20220810 14:15 UTC
Update from provider:
This disruption is affected by a disturbance with a
subprovider, which have confirmed the outage with us.
Subprovider have located a fiber break and it is being
unearthed, technician was expected to be onsite 15:00.
Technician has not been able to provide an ETR as of yet.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8056
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20220810 9:40 UTC
Ticket Closed :
Problem Start : 20220810 8:44 UTC
Problem End :
Affected organisations:
* SUNET
----
Description:
* SUNET backbone link between Kalix and Kiruna is down.
----
Impact:
* Reduced redundancy in SUNET network
----
Update:
* 20220810 9:52 UTC
The outage is die to fiber break in ÃvertorneÃ¥. Escalating
to fiber supplier.
----
* 20220810 12:13 UTC
Tele2 confirmed that there is an ongoing issue and their
sub-contractor is investigating.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8056
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope :
Ticket Opened : 20220810 9:40 UTC
Ticket Closed :
Problem Start : 20220810 8:44 UTC
Problem End :
Affected organisations:
* SUNET
----
Description:
* SUNET backbone link between Kalix and Kiruna is down.
----
Impact:
* Reduced redundancy in SUNET network
----
Update:
* 20220810 9:52 UTC
The outage is die to fiber break in ÃvertorneÃ¥. Escalating
to fiber supplier.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8048
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down HIM - LBA
Ticket Scope :
Ticket Opened : 20220804 17:42 UTC
Ticket Closed : 20220810 6:28 UTC
Problem Start : 20220804 17:32 UTC
Problem End : 20220809 14:16 UTC
Affected organisations:
* NORDUnet, SUNET, ORU, Netnod
----
Description:
* Fiber break between Himmeta and Ãrebro
----
Impact:
* Following services were affected:
SU-S002115: SUNET Backbone lba-r1 - fsn2-r1
SU-S002325: SUNET Backbone oru-r2 - fsn2-r1
SU-S003060: IP to ORU2
SU-S003658: Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"dwdm1-ixn.cph.netnod.se"
SU-S003693: Wave for Netnod "dwdm1-stc.sth.netnod.se" to
"HMG9"
SU-S003713: AW Netnod STC - LLA1
SU-S003818: AW Netnod STHB - MCEN1
SU-S003676: Wave Nordunet HMG9 - BAL nordunet no-hmg9 <->
dk-bal2
----
Update:
* 20220804 17:56 UTC
Escalated to provider
----
* 20220804 19:55 UTC
Provider confirms fiber break. Measurements ongoing to
locate fault location
----
* 20220804 21:40 UTC
Due to heavy thunderstorms no access to the fiber is
allowed, it's colocated with power cables. When weather
improves repair work can start.
----
* 20220805 8:36 UTC
The troubleshooting will start soon. No ETR yet.
----
* 20220805 12:13 UTC
Technicians have now made a measurement from one side of the
connection and are working on the other side right now. They
also discuss temporary solutions for how they can achieve a
temporary solution to the problem so that the impact is as
mild as possible.
----
* 20220805 14:57 UTC
Update from provider:
Our technicians, together with contact persons, work to come
up with a flexible temporary solution that is both reliable
and good for all parties. Our technicians will continue to
work through the weekend on this. For that reason, we do not
have an estimated completion time to give out unfortunately.
We will continue to update you regularly and are grateful
for your patience.
----
* 20220805 22:27 UTC
Update from provider:
Sub-provider is working on setting up a temporary fix while
they are conducting repairs on the damaged power pylon. No
ETR, but they are hopeful it will be no later than Friday,
20220812.
----
* 20220806 19:34 UTC
The start of a temporary solution has been pushed back until
Monday, 8/8, due to difficult terrain. There is also lots of
broken equipment that needs to be removed from the site.
----
* 20220807 18:35 UTC
Provider is positive that they can start working on an
emergency bypass tomorrow, Monday.
----
* 20220809 9:55 UTC
Provider is working on to switch to an alternative fiber
today and expected ETR is this afternoon.
----
* 20220809 14:23 UTC
Service restored by workaround from provider.
----
Final ticket report:
* There was a fiber break between Himmeta and Ãrebro. Fiber
provider has temporarily moved to another fiber pair to
restore the service.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8055
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link flaps to GSIX
Ticket Scope :
Ticket Opened : 20220809 19:53 UTC
Ticket Closed :
Problem Start : 20220809 19:35 UTC
Problem End : 20220809 19:44 UTC
Affected organisations:
* GSIX, SUNET
----
Description:
* Link to GSIX flapped briefly. Now is back up
----
Impact:
* Reduced redundancy during the flap.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
