Ticket Number : SUNETTICKET-8079
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down lla1 - kir3
Ticket Scope : Link
Ticket Opened : 20220825 11:38 UTC
Ticket Closed :
Problem Start : 20220825 10:49 UTC
Problem End : 20220825 11:07 UTC
Affected organisations:
* SUNET
----
Description:
* The link between lla1-r2 - kir3-2 went down.
----
Impact:
* The following service is affected:
SU-S002102 Backbone kir3-r2 - lla1-r2
Reduced redundancy in SUNET backbone.
----
Update:
* 20220825 13:37 UTC
The reason for outage was due to an unexpected reboot of
FPC-card. Escalating to provider.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8079
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down lla1 - kir3
Ticket Scope : Link
Ticket Opened : 20220825 11:38 UTC
Ticket Closed :
Problem Start : 20220825 10:49 UTC
Problem End : 20220825 11:07 UTC
Affected organisations:
* SUNET
----
Description:
* The link between lla1-r2 - kir3-2 went down.
----
Impact:
* The following service is affected:
SU-S002102 Backbone kir3-r2 - lla1-r2
Reduced redundancy in SUNET backbone.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8079
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down lla1 - kir3
Ticket Scope : Link
Ticket Opened : 20220825 11:38 UTC
Ticket Closed :
Problem Start : 20220825 10:49 UTC
Problem End : 20220825 11:07 UTC
Affected organisations:
* SUNET
----
Description:
* The link between lla1 - kir3 went down.
----
Impact:
* The following service is affected:
SU-S002102 Backbone kir3-r2 - lla1-r2
Reduced redundancy in SUNET backbone.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8076
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : sdt-c1 down
Ticket Scope : Hardware
Ticket Opened : 20220823 10:57 UTC
Ticket Closed : 20220824 7:24 UTC
Problem Start : 20220823 10:43 UTC
Problem End : 20220823 10:53 UTC
Affected organisations:
* RISE
----
Description:
* The CPE sdt-c1 is down.
----
Impact:
* The following service is affected:
SU-S003726 IP-VPN customer connection. Customer RISE
Forskargatan 18 Södertälje.
----
Final ticket report:
* The CPE sdt-c1 became unreachable for 10 minutes due to
power outage at customer.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8074
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20220823 7:22 UTC
Ticket Closed : 20220824 6:59 UTC
Problem Start : 20220823 6:17 UTC
Problem End : 20220823 14:23 UTC
Affected organisations:
* KAU
----
Description:
* KAU connection between Karlstad - Arvika is down.
----
Impact:
* The following services is affected:
100118293 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
100118294 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
----
Update:
* 20220823 7:51 UTC
Escalated to provider.
----
* 20220823 11:05 UTC
Update from provider.
Troubleshooting is ongoing but currently no ETR.
----
* 20220823 15:15 UTC
Provider said they've fixed it, but customer reports system
still down.
----
Final ticket report:
* KAU connection between Karlstad - Arvika went down. RFO
unknown.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8074
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20220823 7:22 UTC
Ticket Closed :
Problem Start : 20220823 6:17 UTC
Problem End :
Affected organisations:
* KAU
----
Description:
* KAU connection between Karlstad - Arvika is down.
----
Impact:
* The following services is affected:
100118293 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
100118294 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
----
Update:
* 20220823 7:51 UTC
Escalated to provider.
----
* 20220823 11:05 UTC
Update from provider.
Troubleshooting is ongoing but currently no ETR.
----
* 20220823 15:15 UTC
Provider said they've fixed it, but customer reports system
still down.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8073
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20220823 7:02 UTC
Ticket Closed : 20220823 12:50 UTC
Problem Start : 20220823 6:25 UTC
Problem End : 20220823 8:55 UTC
Affected organisations:
* IML
----
Description:
* The link to Institut Mittag-Leffler is down.
----
Impact:
* The following service is affected:
SU-S003107 to Institut Mittag-Leffler
----
Final ticket report:
* The link to Institut Mittag-Leffler was down due to
construction work at their site
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8072
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down to GSIX
Ticket Scope :
Ticket Opened : 20220823 4:16 UTC
Ticket Closed : 20220823 12:47 UTC
Problem Start : 20220823 3:56 UTC
Problem End : 20220823 8:28 UTC
Affected organisations:
* GSIX
----
Description:
* One of the link to GSIX was down.
----
Impact:
* Loss of redundancy to GSIX
----
Final ticket report:
* One of the link to GSIX was down. They are experiencing
issues with their router.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8074
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20220823 7:22 UTC
Ticket Closed :
Problem Start : 20220823 6:17 UTC
Problem End :
Affected organisations:
* KAU
----
Description:
* KAU connection between Karlstad - Arvika is down.
----
Impact:
* The following services is affected:
100118293 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
100118294 - Ethernetkapacitet mellan Musikhögskolan,
Ingesund, Arvika - Karlstads universitet
----
Update:
* 20220823 7:51 UTC
Escalated to provider.
----
* 20220823 11:05 UTC
Update from provider.
Troubleshooting is ongoing but currently no ETR.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8076
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : sdt-c1 down
Ticket Scope : Hardware
Ticket Opened : 20220823 10:57 UTC
Ticket Closed :
Problem Start : 20220823 10:43 UTC
Problem End : 20220823 10:53 UTC
Affected organisations:
* RISE
----
Description:
* The CPE sdt-c1 is down.
----
Impact:
* The following service is affected:
SU-S003726 IP-VPN customer connection. Customer RISE
Forskargatan 18 Södertälje.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
