Ticket Number : SUNETTICKET-8252
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Firewall maintenance
Ticket Scope : Hardware
Ticket Opened : 20221117 12:32 UTC
Ticket Closed :
Maint. win. Start : 20221121 6:00 UTC
Maint. win. End : 20221121 10:00 UTC
Estimated outage :
Affected organisations:
* MODM
----
Description:
* Customer will perform firewall exchange.
----
Impact:
* Affected services:
SU-S003520 - Moderna Museet (MODM)
SU-S003110 - IP to MODM
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8251
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Router Upgrade
Ticket Scope : Software
Ticket Opened : 20221117 9:28 UTC
Ticket Closed :
Maint. win. Start : 20221122 17:00 UTC
Maint. win. End : 20221122 21:00 UTC
Estimated outage :
Affected organisations:
* SUNET, ESS, LIU, FLYGM, SFHM, SMHI
----
Description:
* SUNET will perform software upgrade on the router lin3-r1 in
Linköping.
----
Impact:
* Affected services during the upgrade:
SU-S003681 - L2C Primary VC: lin3-r1 to ess-r1
SU-S003542 - IP to SFHM.
SU-S002140 - Backbone lin3-r1 - nkg188-r1
SU-S003704 - lin3-r1 - nkg188-r1 phy2
SU-S003703 - lin3-r1 - nkg188-r1 phy1
SU-S003038 - IP to LIU1
SU-S002353 - Backbone liu-r1 - lin3-r1
SU-S003840 - Backbone phy2 jkg-r1 <-> lin3-r1
SU-S002126 - Backbone jkg-r1 - lin3-r1
SU-S003839 - Backbone phy1 jkg-r1 <-> lin3-r1
Reduced redundancy for the SUNET backbone.
Loss of redundancy for LIU, ESS and SMHI.
Loss of service for FLYGM.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8251
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Router Upgrade
Ticket Scope : Software
Ticket Opened : 20221117 9:28 UTC
Ticket Closed :
Maint. win. Start : 20221122 17:00 UTC
Maint. win. End : 20221122 21:00 UTC
Estimated outage :
Affected organisations:
* SUNET, SFHM, FLYGM, LIU, ESS
----
Description:
* SUNET will perform software upgrade on the router lin3-r1 in
Linköping.
----
Impact:
* Affected services during the upgrade:
SU-S003681 - L2C Primary VC: lin3-r1 to ess-r1
SU-S003542 - IP to SFHM.
SU-S002140 - Backbone lin3-r1 - nkg188-r1
SU-S003704 - lin3-r1 - nkg188-r1 phy2
SU-S003703 - lin3-r1 - nkg188-r1 phy1
SU-S003038 - IP to LIU1
SU-S002353 - Backbone liu-r1 - lin3-r1
SU-S003840 - Backbone phy2 jkg-r1 <-> lin3-r1
SU-S002126 - Backbone jkg-r1 - lin3-r1
SU-S003839 - Backbone phy1 jkg-r1 <-> lin3-r1
Reduced redundancy for the SUNET backbone. Loss of
redundancy for LIU and ESS.
Loss of service for FLYGM.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8248
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20221116 9:01 UTC
Ticket Closed : 20221117 7:47 UTC
Problem Start : 20221116 8:52 UTC
Problem End : 20221116 22:10 UTC
Affected organisations:
* SUNET, Uninett
----
Description:
* The link between sites ARE64 (Järpen) and OSD (Ãstersund)
is down.
----
Impact:
* Following services is affected:
SU-S003715 DWDM - Alienwave Trondheim - Oslo
SU-S003716 DWDM - Alienwave Trondheim - Narvik
----
Update:
* 20221116 10:53 UTC
Providers sub-provider has an ongoing network disturbance.
Technician is on the way. No ETR yet.
----
* 20221116 14:52 UTC
Providers technicians have been on site and identified cable
damage. They are now working to repair the damage as soon as
possible.
The ETR is currently set to 21:00 UTC.
----
* 20221116 21:00 UTC
Asked provider for an update.
----
* 20221116 22:10 UTC
The service SU-S003715 DWDM - Alienwave Trondheim - Oslo has
been restored. The other service between Trondheim - Narvik
is still down due to SUNETTICKET-8249. We also have a
maintenance tonight affecting Trondheim - Narvik as well in
SUNETTICKET-8230.
We will monitor the situation closely.
----
Final ticket report:
* The link between sites ARE64 (Järpen) and OSD (Ãstersund)
was down. Service partially restored after fiber was
repaired. Service between Trondheim - Narvik troubleshooting
continues in SUNETTICKET-8249.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8230
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance GLV1 - JKK1 & KIR3 - GLV1
Ticket Scope : Link
Ticket Opened : 20221102 16:40 UTC
Ticket Closed : 20221117 7:45 UTC
Maint. win. Start : 20221116 23:00 UTC
Maint. win. End : 20221117 5:00 UTC
Estimated outage : 360.0 min
Affected organisations:
* SUNET, Uninett, NORDUnet
----
Description:
* Supplier will perform fiber maintenance between Gällivare -
Jokkmokk and Kiruna - Gällivare.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy for SUNET, NORDUnet and Uninett
----
Final ticket report:
* Supplier performed fiber maintenance between Gällivare -
Jokkmokk and Kiruna - Gällivare.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8249
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : Link down GLV1 - JKK1
Ticket Scope :
Ticket Opened : 20221116 9:07 UTC
Ticket Closed : 20221117 7:43 UTC
Problem Start : 20221116 6:00 UTC
Problem End : 20221117 5:02 UTC
Affected organisations:
* SUNET, Uninett, NORDUnet
----
Description:
* Following the maintenance SUNETTICKET-8226, the fiber shows
high reflection near Gällivare which obstructs
amplification on the affected circuits.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy for SUNET, NORDUnet and
----
Update:
* 20221116 21:01 UTC
Asked provider for an update.
----
* 20221116 22:14 UTC
Provider told us that the ETA for technician is 00.00 UTC.
----
* 20221117 5:04 UTC
Connection is restored. Monitoring.
----
Final ticket report:
* The link between sites GLV1 (Gällivare) and JKK1 (Jokkmokk)
is showing high reflection near Gällivare after planned
maintenance. Problem was solved after provider moved the
circuit to another fiber pair.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8222
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Fiber Maintenance
Ticket Scope : Link
Ticket Opened : 20221028 11:23 UTC
Ticket Closed : 20221117 6:00 UTC
Maint. win. Start : 20221116 23:00 UTC
Maint. win. End : 20221117 4:00 UTC
Estimated outage :
Affected organisations:
* RISE
----
Description:
* Provider will perform a migration maintenance.
----
Impact:
* The following service will be affected:
SU-S003739 IP-VPN customer connection RISE Spjutvägen 5
Järfälla.
----
Final ticket report:
* Provider performed a migration maintenance. No outage
observed.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8249
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down GLV1 - JKK1
Ticket Scope :
Ticket Opened : 20221116 9:07 UTC
Ticket Closed :
Problem Start : 20221116 6:00 UTC
Problem End : 20221117 5:02 UTC
Affected organisations:
* SUNET, Uninett, NORDUnet
----
Description:
* Following the maintenance SUNETTICKET-8226, the fiber shows
high reflection near Gällivare which obstructs
amplification on the affected circuits.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy for SUNET, NORDUnet and
----
Update:
* 20221116 21:01 UTC
Asked provider for an update.
----
* 20221116 22:14 UTC
Provider told us that the ETA for technician is 00.00 UTC.
----
* 20221117 5:04 UTC
Connection is restored. Monitoring.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8249
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down GLV1 - JKK1
Ticket Scope :
Ticket Opened : 20221116 9:07 UTC
Ticket Closed :
Problem Start : 20221116 6:00 UTC
Problem End :
Affected organisations:
* SUNET, Uninett, NORDUnet
----
Description:
* Following the maintenance SUNETTICKET-8226, the fiber shows
high reflection near Gällivare which obstructs
amplification on the affected circuits.
----
Impact:
* The following services is affected:
SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug)
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
SU-S002102 - Backbone kir3-r2 - lla1-r2
SU-S002103 - Backbone kir3-r2 - fln4-r1
Reduced redundancy for SUNET, NORDUnet and
----
Update:
* 20221116 21:01 UTC
Asked provider for an update.
----
* 20221116 22:14 UTC
Provider told us that the ETA for technician is 00.00 UTC.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8248
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link down
Ticket Scope : Link
Ticket Opened : 20221116 9:01 UTC
Ticket Closed :
Problem Start : 20221116 8:52 UTC
Problem End :
Affected organisations:
* SUNET, Uninett
----
Description:
* The link between sites ARE64 (Järpen) and OSD (Ãstersund)
is down.
----
Impact:
* Following services is affected:
SU-S003715 DWDM - Alienwave Trondheim - Oslo
SU-S003716 DWDM - Alienwave Trondheim - Narvik
----
Update:
* 20221116 10:53 UTC
Providers sub-provider has an ongoing network disturbance.
Technician is on the way. No ETR yet.
----
* 20221116 14:52 UTC
Providers technicians have been on site and identified cable
damage. They are now working to repair the damage as soon as
possible.
The ETR is currently set to 21:00 UTC.
----
* 20221116 21:00 UTC
Asked provider for an update.
----
* 20221116 22:10 UTC
The service SU-S003715 DWDM - Alienwave Trondheim - Oslo has
been restored. The other service between Trondheim - Narvik
is still down due to SUNETTICKET-8249. We also have a
maintenance tonight affecting Trondheim - Narvik as well in
SUNETTICKET-8230.
We will monitor the situation closely.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
