Ticket Number : SUNETTICKET-8271
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Emergency maintenance LTU
Ticket Scope :
Ticket Opened : 20221125 14:00 UTC
Ticket Closed : 20221125 16:51 UTC
Maint. win. Start : 20221125 16:00 UTC
Maint. win. End : 20221125 17:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* SUNET, LTU
----
Description:
* LTU will perform a restart of their router and firewall.
----
Impact:
* Affected service are:
SU-S003044 - IP to LTU1
SU-S002306 - Backbone ltu-r1 - lla1-r1
SU-S003630 - MS Express LTU - LON S-key:
1a978c1b-25d0-4939-b379-fd9358fbb3e2
SU-S003629 - MS Express LTU - London Primary New; S-key:
549ba5c3-c161-4897-adce-ebd1e4df4f2b Old: S-key:
1a978c1b-25d0-4939-b379-fd9358fbb3e2
SU-S003647 - IP to POLAR Luleå
SU-S002305 - Backbone ltu-r2 - ltu-r1
SU-S002304 - Backbone ltu-r2 - lla1-r2
SU-S003045 - IP to LTU2
Reduced redundancy on SUNET backbone
----
Update:
* 20221125 16:51 UTC
Maintenance complete.
----
Final ticket report:
* LTU performed a restart of their router and firewall.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8271
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Emergency maintenance LTU
Ticket Scope :
Ticket Opened : 20221125 14:00 UTC
Ticket Closed :
Maint. win. Start : 20221125 16:00 UTC
Maint. win. End : 20221125 17:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* SUNET, LTU
----
Description:
* LTU will perform a restart of their router and firewall.
----
Impact:
* Affected service are:
SU-S003044 - IP to LTU1
SU-S002306 - Backbone ltu-r1 - lla1-r1
SU-S003630 - MS Express LTU - LON S-key:
1a978c1b-25d0-4939-b379-fd9358fbb3e2
SU-S003629 - MS Express LTU - London Primary New; S-key:
549ba5c3-c161-4897-adce-ebd1e4df4f2b Old: S-key:
1a978c1b-25d0-4939-b379-fd9358fbb3e2
SU-S003647 - IP to POLAR Luleå
SU-S002305 - Backbone ltu-r2 - ltu-r1
SU-S002304 - Backbone ltu-r2 - lla1-r2
SU-S003045 - IP to LTU2
Reduced redundancy on SUNET backbone
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8271
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Emergency maintenance LTU
Ticket Scope :
Ticket Opened : 20221125 14:00 UTC
Ticket Closed :
Maint. win. Start : 20221125 16:00 UTC
Maint. win. End : 20221125 17:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* SUNET, LTU
----
Description:
* LTU will perform a restart of their router and firewall.
----
Impact:
* Affected service are:
SU-S003044 - IP to LTU1
SU-S002306 - Backbone ltu-r1 - lla1-r1
SU-S003630 - MS Express LTU - LON S-key:
1a978c1b-25d0-4939-b379-fd9358fbb3e2
SU-S003629 - MS Express LTU - London Primary New; S-key:
549ba5c3-c161-4897-adce-ebd1e4df4f2b Old: S-key:
1a978c1b-25d0-4939-b379-fd9358fbb3e2
SU-S003647 - IP to POLAR Luleå
SU-S002305 - Backbone ltu-r2 - ltu-r1
SU-S002304 - Backbone ltu-r2 - lla1-r2
SU-S003045 - IP to LTU2
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8256
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC major error tug-r2
Ticket Scope : Link
Ticket Opened : 20221119 20:54 UTC
Ticket Closed :
Problem Start : 20221119 20:44 UTC
Problem End : 20221119 21:10 UTC
Affected organisations:
* NRM
----
Description:
* We have errors on our FPC in router in Stockholm
----
Impact:
* Loss of connection to NRM
----
Update:
* 20221119 21:11 UTC
Restart of FPC took the services up
----
* 20221119 21:21 UTC
We opened a case with our hardware provider for
investigation.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8267
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : PEM alarm ltu-r1
Ticket Scope : Hardware
Ticket Opened : 20221124 4:41 UTC
Ticket Closed :
Problem Start : 20221104 4:20 UTC
Problem End :
Affected organisations:
* LTU
----
Description:
* mariah@ltu-r1-re0> show chassis alarms
2 alarms currently active
Alarm time Class Description
2022-11-24 04:20:14 UTC Major PEM 0 Input Failure
2022-11-24 04:20:14 UTC Major PEM 0 Not OK
----
Impact:
* reduced power supply in the affected router
----
Update:
* 20221124 4:57 UTC
Asked customer about it
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8269
Ticket Type : Scheduled
Ticket Status : Open
Ticket Summary : Planned Power Maintenance
Ticket Scope : Link
Ticket Opened : 20221124 11:33 UTC
Ticket Closed :
Maint. win. Start : 20221128 10:00 UTC
Maint. win. End : 20221129 15:00 UTC
Estimated outage :
Affected organisations:
* NORDUnet, Uninett
----
Description:
* Provider will perform a power maintenance in Narvik.
----
Impact:
* The following services is at risk:
SU-S003718 - AW Narvik - Oslo
SU-S003716 - AW Trondheim - Narvik
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8258
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : Link Down ETM
Ticket Scope : Link
Ticket Opened : 20221121 10:28 UTC
Ticket Closed :
Problem Start : 20221121 10:12 UTC
Problem End :
Affected organisations:
* ETM
----
Description:
* Connection to ETM in Uppsala went down.
----
Impact:
* Loss of connection for ETM in Uppsala
----
Update:
* 20221121 10:44 UTC
We asked UU if they know about the reason for the outage.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8267
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : PEM alarm ltu-r1
Ticket Scope : Hardware
Ticket Opened : 20221124 4:41 UTC
Ticket Closed :
Problem Start : 20221104 4:20 UTC
Problem End :
Affected organisations:
* LTU
----
Description:
* mariah@ltu-r1-re0> show chassis alarms
2 alarms currently active
Alarm time Class Description
2022-11-24 04:20:14 UTC Major PEM 0 Input Failure
2022-11-24 04:20:14 UTC Major PEM 0 Not OK
----
Impact:
* reduced power supply in the affected router
----
Update:
* 20221124 4:57 UTC
Asked customer about it
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html