Ticket Number : SUNETTICKET-8153
Ticket Type : Scheduled
Ticket Status : Closed
Ticket Summary : Planned Maintenance RISE
Ticket Scope : Link
Ticket Opened : 20221005 10:55 UTC
Ticket Closed : 20221102 7:53 UTC
Maint. win. Start : 20221031 23:01 UTC
Maint. win. End : 20221101 4:00 UTC
Estimated outage : 60.0 min
Affected organisations:
* RISE
----
Description:
* Service provider will perform migration maintenance in
Gothenburg.
----
Impact:
* The following service will be unavailable:
IP-VPN customer connection to RISE in Sven Hultins plats 5
Göteborg will be affected.
IP-VPN customer connection to RISE in Arvid Hedvalls Backe 4
Göteborg will be affected.
IP-VPN customer connection to RISE in Gibraltarg 35
Göteborg will be affected.
----
Final ticket report:
* Service provider performed migration maintenance in
Gothenburg.
----
--
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Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
----
* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
----
--
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Ticket Number : SUNETTICKET-8227
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : wiki.sunet.se is down
Ticket Scope : Software
Ticket Opened : 20221101 4:38 UTC
Ticket Closed : 20221101 12:43 UTC
Problem Start : 20221101 0:56 UTC
Problem End : 20221101 5:02 UTC
Affected organisations:
* SUNET
----
Description:
* wiki.sunet.se is down
----
Impact:
* We cannot use SUNET wiki.
----
Update:
* 20221101 4:40 UTC
Investigating
----
* 20221101 12:42 UTC
wiki.sunet.se is available again.
----
Final ticket report:
* wiki.sunet.se went down and after a while service was
restored.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8227
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : wiki.sunet.se is down
Ticket Scope : Software
Ticket Opened : 20221101 4:38 UTC
Ticket Closed :
Problem Start : 20221101 0:56 UTC
Problem End : 20221101 5:02 UTC
Affected organisations:
* SUNET
----
Description:
* wiki.sunet.se is down
----
Impact:
* We cannot use SUNET wiki.
----
Update:
* 20221101 4:40 UTC
Investigating
----
* 20221101 12:42 UTC
wiki.sunet.se is available again.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8124
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : FPC error on umu-r2
Ticket Scope : Hardware
Ticket Opened : 20220925 17:44 UTC
Ticket Closed :
Problem Start : 20220923 5:44 UTC
Problem End : 20221004 8:13 UTC
Affected organisations:
* UMU, SUNET
----
Description:
* Following SUNETTICKET-8110, we now have have major errors on
FPC2 on our router in Umeå.
----
Impact:
* Affected service:
SU-S003027 to HPC2N, sunet-hpc2n-phy3
SU-S003027 to HPC2N, sunet-hpc2n-phy4
----
Update:
* 20220925 17:54 UTC
A new restart of the card was successful in bringing the FPC
back online. Monitoring.
----
* 20220926 7:29 UTC
New alarms on FPC2
tobias@umu-r2-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2022-09-25 20:33:57 UTC Minor FPC 2 Minor Errors
----
* 20220926 8:25 UTC
Escalated to our hardware provider.
----
* 20220929 19:43 UTC
FPC card went down again. Escalating to provider.
----
* 20221010 9:16 UTC
Moving NAAD one week. Will monitor issue for one week.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8207
Ticket Type : Unscheduled
Ticket Status : Closed
Ticket Summary : FPC 3 Errors lla1-r2
Ticket Scope :
Ticket Opened : 20221022 17:50 UTC
Ticket Closed : 20221101 12:09 UTC
Problem Start : 20221022 15:46 UTC
Problem End : 20221022 16:29 UTC
Affected organisations:
* SUNET, RISE, Netnod, FUNET, NORDUnet
----
Description:
* Major and a minor error on FPC 3 in router lla1-r2.
All interfaces on that FPC went down.
----
Impact:
* The following services were impacted:
SU-S002138 - Backbone lla1-r2 - lla1-r1
SU-S003527 - Netnod-IX Luleå
SU-S003766 - RISE CPE lla-c2 lla-c2. Björkskataleden 112
SU-S003776 - IP-VPN customer connection RISE Björskataleden
112
SU-S003787 - IP service, RISE Björkskataleden 112
SU-S003570 - FUNET L2 circuit between klx1-r1 and lla1-r1
SU-S003517 - NDN link Kalix Luleå
SU-S003843 - Nordunet Transit Luleå
Reduced redundancy for SUNET, FUNET, NORDUnet, Netnod and
RISE.
----
Update:
* 20221022 19:45 UTC
All services were restored after a reboot of the card.
----
Final ticket report:
* Major and a minor error on FPC 3 in router lla1-r2. All
services were restored after a reboot of the card.
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
Ticket Number : SUNETTICKET-8227
Ticket Type : Unscheduled
Ticket Status : Open
Ticket Summary : wiki.sunet.se is down
Ticket Scope : Software
Ticket Opened : 20221101 4:38 UTC
Ticket Closed :
Problem Start : 20221101 0:56 UTC
Problem End :
Affected organisations:
* SUNET
----
Description:
* wiki.sunet.se is down
----
Impact:
* We cannot use SUNET wiki.
----
Update:
* 20221101 4:40 UTC
Investigating
----
--
For information about SUNET tickets and the sunet-fail list visit:
http://www.nunoc.org/nunocweb/open_trouble_tickets.html
