November 2022 - Sunet-fail - lists3.sunet.se

SUNETTICKET-8234, Unscheduled, Updated, Link down kir1 - kir2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8234 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down kir1 - kir2 Ticket Scope : Link Ticket Opened : 20221108 4:50 UTC Ticket Closed : Problem Start : 20221108 4:15 UTC Problem End : Affected organisations: * NORDUnet, SUNET, Uninett, POLAR ---- Description: * The link between Abisko - RensjÃ¶n is down. ---- Impact: * The following services is affected: SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik SU-S001002 - NORDUnet backbone and TUNDRA circuit between LuleÃ¥ and Narvik SU-S002141 - Backbone kir5-r1 - kir3-r2 Reduced redundancy for SUNET, NORDUnet and Uninett. ---- Update: * 20221108 5:03 UTC Escalated to provider. ---- * 20221108 6:33 UTC There's a confirmed power outage, ETR 14:00 UTC from the provider. ---- * 20221108 10:57 UTC Added Polarforskningssekretariatet to affected ---- * 20221108 13:55 UTC New ETR from Vattenfall: 17:00 ETC ---- * 20221108 18:11 UTC Requested an update from provider. ---- * 20221108 22:02 UTC The power outage has been fixed but the fiber provider is still having issues with their equipment. Troubleshooting is in progress but currently no ETR. ---- * 20221109 6:59 UTC Provider is sending out technicians to troubleshoot. Due to the remote location it will take a few hours for them to arrive. ---- * 20221109 13:39 UTC We have escalated to case to our hardware provider. ---- * 20221109 17:57 UTC Hardware provider will send a technician to KIR1. Troubleshooting will continue tomorrow. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8234, Unscheduled, Updated, Link down kir1 - kir2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8234 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down kir1 - kir2 Ticket Scope : Link Ticket Opened : 20221108 4:50 UTC Ticket Closed : Problem Start : 20221108 4:15 UTC Problem End : Affected organisations: * NORDUnet, SUNET, Uninett, POLAR ---- Description: * The link between Abisko - RensjÃ¶n is down. ---- Impact: * The following services is affected: SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik SU-S001002 - NORDUnet backbone and TUNDRA circuit between LuleÃ¥ and Narvik SU-S002141 - Backbone kir5-r1 - kir3-r2 Reduced redundancy for SUNET, NORDUnet and Uninett. ---- Update: * 20221108 5:03 UTC Escalated to provider. ---- * 20221108 6:33 UTC There's a confirmed power outage, ETR 14:00 UTC from the provider. ---- * 20221108 10:57 UTC Added Polarforskningssekretariatet to affected ---- * 20221108 13:55 UTC New ETR from Vattenfall: 17:00 ETC ---- * 20221108 18:11 UTC Requested an update from provider. ---- * 20221108 22:02 UTC The power outage has been fixed but the fiber provider is still having issues with their equipment. Troubleshooting is in progress but currently no ETR. ---- * 20221109 6:59 UTC Provider is sending out technicians to troubleshoot. Due to the remote location it will take a few hours for them to arrive. ---- * 20221109 13:39 UTC We have escalated to case to our hardware provider. ---- * 20221109 17:57 UTC Hardware provider will send a technician to KIR1. Troubleshooting will continue tomorrow. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8234, Unscheduled, Updated, Link down kir1 - kir2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8234 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down kir1 - kir2 Ticket Scope : Link Ticket Opened : 20221108 4:50 UTC Ticket Closed : Problem Start : 20221108 4:15 UTC Problem End : Affected organisations: * NORDUnet, SUNET, Uninett, POLAR ---- Description: * The link between Abisko - RensjÃ¶n is down. ---- Impact: * The following services is affected: SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik SU-S001002 - NORDUnet backbone and TUNDRA circuit between LuleÃ¥ and Narvik SU-S002141 - Backbone kir5-r1 - kir3-r2 Reduced redundancy for SUNET, NORDUnet and Uninett. ---- Update: * 20221108 5:03 UTC Escalated to provider. ---- * 20221108 6:33 UTC There's a confirmed power outage, ETR 14:00 UTC from the provider. ---- * 20221108 10:57 UTC Added Polarforskningssekretariatet to affected ---- * 20221108 13:55 UTC New ETR from Vattenfall: 17:00 ETC ---- * 20221108 18:11 UTC Requested an update from provider. ---- * 20221108 22:02 UTC The power outage has been fixed but the fiber provider is still having issues with their equipment. Troubleshooting is in progress but currently no ETR. ---- * 20221109 6:59 UTC Provider is sending out technicians to troubleshoot. Due to the remote location it will take a few hours for them to arrive. ---- * 20221109 13:39 UTC We have escalated to case to our hardware provider. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8235, Unscheduled, Resolved, Link down FSN2 - MDH2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8235 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : Link down FSN2 - MDH2 Ticket Scope : Link Ticket Opened : 20221108 17:31 UTC Ticket Closed : Problem Start : 20221108 5:00 UTC Problem End : 20221109 8:35 UTC Affected organisations: * SUNET, MDH ---- Description: * The link between MDH - FSN2 is down after maintenance on SUNETTICKET-8212. ---- Impact: * The following services is affected: SU-S003053 - IP to MDH2 SU-S002328 - Backbone mdh-r2 - tug-r1 Reduced redundancy for SUNET and MDH ---- Update: * 20221108 17:56 UTC Update from provider. Cable repairs is still ongoing on site but no new ETR. ---- * 20221108 19:56 UTC Update from provider. Troubleshooting will continue tomorrow in the morning. ---- * 20221109 9:15 UTC The fiber is repaired and services are back up again. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8235, Unscheduled, Resolved, Link down FSN2 - MDH2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8235 Ticket Type : Unscheduled Ticket Status : Resolved Ticket Summary : Link down FSN2 - MDH2 Ticket Scope : Link Ticket Opened : 20221108 17:31 UTC Ticket Closed : Problem Start : 20221108 5:00 UTC Problem End : 20221109 8:35 UTC Affected organisations: * SUNET, MDH ---- Description: * The link between MDH - FSN2 is down after maintenance on SUNETTICKET-8212. ---- Impact: * The following services is affected: SU-S003053 - IP to MDH2 SU-S002328 - Backbone mdh-r2 - tug-r1 Reduced redundancy for SUNET and MDH ---- Update: * 20221108 17:56 UTC Update from provider. Cable repairs is still ongoing on site but no new ETR. ---- * 20221108 19:56 UTC Update from provider. Troubleshooting will continue tomorrow in the morning. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8234, Unscheduled, Updated, Link down kir1 - kir2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8234 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down kir1 - kir2 Ticket Scope : Link Ticket Opened : 20221108 4:50 UTC Ticket Closed : Problem Start : 20221108 4:15 UTC Problem End : Affected organisations: * NORDUnet, SUNET, Uninett, POLAR ---- Description: * The link between Abisko - RensjÃ¶n is down. ---- Impact: * The following services is affected: SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik SU-S001002 - NORDUnet backbone and TUNDRA circuit between LuleÃ¥ and Narvik SU-S002141 - Backbone kir5-r1 - kir3-r2 Reduced redundancy for SUNET, NORDUnet and Uninett. ---- Update: * 20221108 5:03 UTC Escalated to provider. ---- * 20221108 6:33 UTC There's a confirmed power outage, ETR 14:00 UTC from the provider. ---- * 20221108 10:57 UTC Added Polarforskningssekretariatet to affected ---- * 20221108 13:55 UTC New ETR from Vattenfall: 17:00 ETC ---- * 20221108 18:11 UTC Requested an update from provider. ---- * 20221108 22:02 UTC The power outage has been fixed but the fiber provider is still having issues with their equipment. Troubleshooting is in progress but currently no ETR. ---- * 20221109 6:59 UTC Provider is sending out technicians to troubleshoot. Due to the remote location it will take a few hours for them to arrive. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8218, Scheduled, Closed, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8218 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20221026 14:54 UTC Ticket Closed : 20221109 6:56 UTC Maint. win. Start : 20221109 4:00 UTC Maint. win. End : 20221109 5:00 UTC Estimated outage : 10.0 min Affected organisations: * HH, NORDUnet, OSO, RISE, Netnod ---- Description: * Provider will perform fiber maintenance. GBG7 <--> VLA ---- Impact: * SU-S003862 - AW RISE Onsala - BorÃ¥s 193.60 THz ("Tidslasern") SU-S003818 - AW Netnod STHB - MCEN1 SU-S003632 - TUG - BAL NDN1 193.50THz SU-S003676 - Wave Nordunet HMG9 - BAL nordunet no-hmg9 <-> dk-bal2 SU-S003018 - IP to HH2 SU-S002372 - Backbone hh-r2 - gbg7-r1 SU-S003658 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to "dwdm1-ixn.cph.netnod.se" SU-S003651 - TUG - BAL NDN3 193.00THz SU-S003650 - TUG - BAL NDN2 193.050THz SU-S003058 - IP to ONSALA SU-S002395 - Backbone onsala-r1 - gbg7-r1 SU-S002124 - Backbone gbg7-r1 - hsd1-r1 Reduced redundancy in IP Backbone ---- Final ticket report: * Fiber provider preformed fiber maintenance gbg7 - vla ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8232, Scheduled, Closed, Planned Fiber Maintenance

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8232 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Fiber Maintenance Ticket Scope : Link Ticket Opened : 20221105 11:25 UTC Ticket Closed : 20221109 6:50 UTC Maint. win. Start : 20221121 3:00 UTC Maint. win. End : 20221121 5:00 UTC Estimated outage : 160.0 min Affected organisations: * HH, NORDUnet, SUNET, OSO, RISE, Netnod ---- Description: * Provider will perform fiber maintenance between GÃ¶teborg - Varla. ---- Impact: * The following services will be affected: SU-S003862 - AW RISE Onsala - BorÃ¥s 193.60 THz ("Tidslasern") SU-S003818 - AW Netnod STHB - MCEN1 SU-S003632 - TUG - BAL NDN1 193.50THz SU-S003676 - Wave Nordunet HMG9 - BAL nordunet no-hmg9 <-> dk-bal2 SU-S003018 - IP to HH2 SU-S002372 - Backbone hh-r2 - gbg7-r1 SU-S003658 - Wave for Netnod "dwdm1-stc.sth.netnod.se" to "dwdm1-ixn.cph.netnod.se" SU-S003651 - TUG - BAL NDN3 193.00THz SU-S003650 - TUG - BAL NDN2 193.050THz SU-S003058 - IP to ONSALA SU-S002395 - Backbone onsala-r1 - gbg7-r1 SU-S002124 - Backbone gbg7-r1 - hsd1-r1 Reduced redundancy for SUNET, NORDUnet, HH, OSO, RISE and Netnod. ---- Final ticket report: * Fiber provider preformed fiber maintenance gbg - vla ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8201, Scheduled, Closed, Planned Upgrade Maintenance - RISE

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8201 Ticket Type : Scheduled Ticket Status : Closed Ticket Summary : Planned Upgrade Maintenance - RISE Ticket Scope : Ticket Opened : 20221019 8:17 UTC Ticket Closed : 20221109 6:34 UTC Maint. win. Start : 20221108 23:00 UTC Maint. win. End : 20221109 5:00 UTC Estimated outage : 30.0 min Affected organisations: * RISE ---- Description: * Provider will perform an upgrade maintenance. ---- Impact: * Impact: The following service will be affected: SU-S003850 IP-VPN customer connection RISE AurorumvÃ¤gen 2 LuleÃ¥. CPE name: lla-c3. ---- Final ticket report: * Maintenance complete ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

SUNETTICKET-8234, Unscheduled, Updated, Link down kir1 - kir2

by ticketmaster＠sunet.se

Ticket Number : SUNETTICKET-8234 Ticket Type : Unscheduled Ticket Status : Open Ticket Summary : Link down kir1 - kir2 Ticket Scope : Link Ticket Opened : 20221108 4:50 UTC Ticket Closed : Problem Start : 20221108 4:15 UTC Problem End : Affected organisations: * NORDUnet, SUNET, Uninett, POLAR ---- Description: * The link between Abisko - RensjÃ¶n is down. ---- Impact: * The following services is affected: SU-S003642 - KIR5-TUG (Nordunet no-nvk <-> se-tug) SU-S003718 - AW Narvik - Oslo SU-S003716 - AW Trondheim - Narvik SU-S001002 - NORDUnet backbone and TUNDRA circuit between LuleÃ¥ and Narvik SU-S002141 - Backbone kir5-r1 - kir3-r2 Reduced redundancy for SUNET, NORDUnet and Uninett. ---- Update: * 20221108 5:03 UTC Escalated to provider. ---- * 20221108 6:33 UTC There's a confirmed power outage, ETR 14:00 UTC from the provider. ---- * 20221108 10:57 UTC Added Polarforskningssekretariatet to affected ---- * 20221108 13:55 UTC New ETR from Vattenfall: 17:00 ETC ---- * 20221108 18:11 UTC Requested an update from provider. ---- * 20221108 22:02 UTC The power outage has been fixed but the fiber provider is still having issues with their equipment. Troubleshooting is in progress but currently no ETR. ---- -- For information about SUNET tickets and the sunet-fail list visit: http://www.nunoc.org/nunocweb/open_trouble_tickets.html

2 years, 7 months

1
0
0 0

2025

2024

2023

2022

Sunet-fail November 2022