[E-meeting-support-contacts] Zoom on-premise recording issue update 20240926

Hej alla! Se nedan: All, The root cause for the problem has still not been identified. Zoom has deployed a new version of the recorder with added debugging, to help with the investigations. The level of lost recordings is still in the 0,5% range. Some of the lost recordings can be partly recovered manually, others are just very late (+48Hours) If there are *very* critical recording needs, it is recommended to use local recording until the issue has been fully resolved. Brgds, Jørgen Qvist MonZoom ika Allöv Andersson Systemförvaltare - Utbildningsstödjande tjänster System administrator - Educational Services Sunet - Swedish University Computer Network Vetenskapsrådet | Swedish Research Council Phone: +46 72 394 78 58